Your privacy and personal information with Maybank Investment

How we handle data

We aim to make our personal-data practices easy to understand. If you need clarification or more information, please contact us at [email protected]

Why we use information

We process information to deliver our services, make the platform more useful, and meet relevant legal and regulatory responsibilities.

Manage your information

At any time, you may ask to review, update, or remove your personal information.

Protecting information

Technical and organisational safeguards are used to secure information; however, no internet-connected system can be guaranteed entirely free of security risks or weaknesses.

1. Data we may obtain

When relevant, we may obtain technical details and service-usage information, such as your IP address, device type, browser details, and information you voluntarily submit.

2. Grounds for using personal data

The applicable basis may vary and can include your consent, Maybank Investment’s legitimate interests, or the need to meet a legal requirement.

3. When information may be shared

Subject to applicable law, information may be disclosed to partners, providers supporting our services, and authorised authorities, with appropriate protections in place.

4. Cookies and related tools

Cookies and related tools help the platform function and provide data for analytics. Browser controls allow you to manage or turn off these technologies.

5. How long data is kept

Information is kept only for the time needed to fulfil the stated purposes and, where applicable, for the periods prescribed by law.

6. International data transfers

If information is sent beyond Malaysia, we apply recognised transfer safeguards and suitable security controls to protect it.

7. External service links

Third-party links may take you to websites outside our operation and control, so we cannot accept responsibility for their content or data-handling practices.

8. Changes to this notice

This notice may be revised when legal, technical, or operational circumstances change.

Your privacy choices

You may ask to access, correct, erase, or limit the use of your information. You may also request portability, withdraw consent where applicable, and submit a complaint.